If your shipment consists of multiple packages, they may have been divided during shipping and you may receive them at different times. Check the delivery status using the tracking number that we sent to you via e-mail through the tracking website of the courier you have chosen.
Shipping with DHL
Shipping with TNT
Shipping with FedEx (for shipments made of more than one package, click on the "Multi-piece Shipment" section).
In the shipping summary, you can view the shipping details for each package.
If you wish to obrain further information, you may contact the customer service of the chosen courier directly.
In the unlikely event that you are unable to track part of your order, contact the Support team by reporting the problem, we will personally understand the reason for the missing part.